Accepted Payment Methods

What payment methods are accepted?
We accept all major credit cards (Visa, American Express, Mastercard), most debit cards, and PayPal.

Is there a surcharge for credit card payments?
No—there are no additional fees for using credit cards.

Can I pay in cash?
Yes. You can pay the driver directly in cash at the end of your trip.

Pre-Payment & Confirmation

Is payment required in advance?
When you book online, your payment is processed ahead of time—so everything is confirmed and there are no surprises.

Will I receive a receipt for my payment?
Yes—a digital receipt will be emailed to you as soon as your payment is complete.

Can I pay for someone else’s ride?
Absolutely. Just enter their details during booking, and you’ll receive confirmation on their behalf.

Booking Changes & Cancellations

Can I cancel my booking, and will I receive a refund?
Yes—you can cancel for free up to 24 hours before your scheduled pick-up.

How do I cancel my booking?

1. Open your confirmation email

2. Click the Cancel button

3. Follow the prompts
   If you run into any issues, our customer support team is here to help.

Can I make changes to my booking after payment?
Yes—simply click Edit in your confirmation email, update your details, and you’ll get a new confirmation.

Pricing & Extras

Are there any additional or hidden charges?
No—our published rates already include all taxes, fees, and tolls.

Is tipping included in the fare?
Tipping is optional and at your discretion.

What if my flight is delayed—will I be charged extra?
No. We monitor your flight status and adjust pick-up times at no additional cost.

Discounts & Loyalty

Are there discounts for frequent travelers or corporate clients?
Yes—ask us about our loyalty programs and corporate rates when you book.

Security & Disputes

Is it safe to provide my credit card information online?
Absolutely. Our booking system uses secure encryption to protect your data.

How do I handle disputes or issues with charges?
If you have any questions or concerns, just reach out to our customer support team—we’ll sort it out right away!